Support & Services
| Business Hours Support | Yes |
| 24/7 Phone & Email Support | Yes |
| Online Help Center | No |
| Live Trainings | No |
| Dedicated Project Manager | Yes |
| (STR) Support Languages |
Arabic, Chinese, German, Dutch, English, Spanish, French, Italian, Japanese, Korean, Portuguese, Russian, Swedish. |
Customization
| Branded User Interface | Yes |
| Custom Domain | No |
| Custom Login Page | Yes |
| Online Help Center | No |
| Custom User Invitation Letter | Yes |
| Custom Agreements for Accessing Data Room | No |
| Integrations Through APIs | No |
| Custom Workflows and Features | No |
Activity Tracking & Reporting
| Tracking of All User Activity | Yes |
| Real-Time Audit Trail | Yes |
| Graphic Reports | Yes |
| Exporting Reports to Excel | Yes |
Collaboration Features
| Basic Questions & Answers Module | Yes |
| Advanced Questions & Answers Module | No |
| Secure User Messaging | No |
| New Document Email Notifications | Yes |
| Files & Folders Notes | No |
Search, OCR & Filters
| Search by Name | Yes |
| Search by Content (Full Text Search) | Yes |
| OCR (Optical Character Recognition) | Yes |
| Filtering by Parameters | Yes |
Accessibility & Ease Of Use
| No Plugins | Yes |
| Scroll-Through Web-Based Document Viewer | Yes |
| Web-Based Excel Spreadsheets Viewer | Yes |
| iOS Application | No |
| (STR) User Interface Languages | English |
Access Security
| Two-Factor Authentications | Yes |
| Granular User Permissions | Yes |
| Permission Groups | Yes |
| Access Expiration | Yes |
| Access Limitation by IP Address | Yes |
Data Hosting & Infrastructure Security
| 99.9% Uptime Guarantee | Yes |
| ISO 27001 Certified | Yes |
| SOC 2 Certified | No |
| SSAE 16 Certified | No |
| Data Backup | Yes |
| Virus Scanning | Yes |
File Protection & Digital Rights Management
| Granular Document Permissions | Yes |
| View-Only Access | Yes |
| Prevention of Download, Print and Copy | Yes |
| Remote Shredding of Documents | Yes |
| Customizable Document Watermarks | Yes |
| Document Access Expiry | No |
| 256-Bit SSL/TLS Encryption | Yes |
| Data at Rest Encryption | Yes |
Files & Folders Management
| (STR) File Formats Supported | Yes |
| Automatic Numerical Indexing of Files & Folders | Yes |
| Drag & Drop Upload of Multiple Files and Folders | No |
| Export of Data Room Index to Excel | Yes |
| Document Version Control | Yes |
| Multilingual Documents Index | Yes |