Support & Services

Business Hours Support  Yes
24/7 Phone & Email Support  Yes
Online Help Center  No
Live Trainings  No
Dedicated Project Manager  Yes
(STR) Support Languages

Customization

Branded User Interface  Yes
Custom Domain  Yes
Custom Login Page  No
Online Help Center  No
Custom User Invitation Letter  Yes
Custom Agreements for Accessing Data Room  Yes
Integrations Through APIs  No
Custom Workflows and Features  Yes

Activity Tracking & Reporting

Tracking of All User Activity  No
Real-Time Audit Trail  Yes
Graphic Reports  No
Exporting Reports to Excel  Yes

Collaboration Features

Basic Questions & Answers Module  Yes
Advanced Questions & Answers Module  Yes
Secure User Messaging  No
New Document Email Notifications  Yes
Files & Folders Notes  Yes

Search, OCR & Filters

Search by Name  Yes
Search by Content (Full Text Search)  No
OCR (Optical Character Recognition)  Yes
Filtering by Parameters  Yes

Accessibility & Ease Of Use

No Plugins  No
Scroll-Through Web-Based Document Viewer  Yes
Web-Based Excel Spreadsheets Viewer  Yes
iOS Application  No
(STR) User Interface Languages

Access Security

Two-Factor Authentications  No
Granular User Permissions  Yes
Permission Groups  No
Access Expiration  No
Access Limitation by IP Address  No

Data Hosting & Infrastructure Security

99.9% Uptime Guarantee  Yes
ISO 27001 Certified  No
SOC 2 Certified  No
SSAE 16 Certified  Yes
Data Backup  No
Virus Scanning  Yes

File Protection & Digital Rights Management

Granular Document Permissions  Yes
View-Only Access  No
Prevention of Download, Print and Copy  No
Remote Shredding of Documents  Yes
Customizable Document Watermarks  No
Document Access Expiry  No
256-Bit SSL/TLS Encryption  Yes
Data at Rest Encryption  Yes

Files & Folders Management

(STR) File Formats Supported  No
Automatic Numerical Indexing of Files & Folders  Yes
Drag & Drop Upload of Multiple Files and Folders  Yes
Export of Data Room Index to Excel  No
Document Version Control  Yes
Multilingual Documents Index  No