Support & Services

Business Hours Support  Yes
24/7 Phone & Email Support  Yes
Online Help Center  No
Live Trainings  Yes
Dedicated Project Manager  Yes
(STR) Support Languages

Chinese, English, French, German, Japanese, Korean, Portuguese, Spanish

Customization

Branded User Interface  No
Custom Domain  No
Custom Login Page  Yes
Online Help Center  No
Custom User Invitation Letter  No
Custom Agreements for Accessing Data Room  No
Integrations Through APIs  Yes
Custom Workflows and Features  No

Activity Tracking & Reporting

Tracking of All User Activity  Yes
Real-Time Audit Trail  Yes
Graphic Reports  No
Exporting Reports to Excel  Yes

Collaboration Features

Basic Questions & Answers Module  Yes
Advanced Questions & Answers Module  No
Secure User Messaging  Yes
New Document Email Notifications  Yes
Files & Folders Notes  No

Search, OCR & Filters

Search by Name  Yes
Search by Content (Full Text Search)  Yes
OCR (Optical Character Recognition)  Yes
Filtering by Parameters  Yes

Accessibility & Ease Of Use

No Plugins  Yes
Scroll-Through Web-Based Document Viewer  Yes
Web-Based Excel Spreadsheets Viewer  Yes
iOS Application  Yes
(STR) User Interface Languages

Access Security

Two-Factor Authentications  Yes
Granular User Permissions  Yes
Permission Groups  Yes
Access Expiration  Yes
Access Limitation by IP Address  Yes

Data Hosting & Infrastructure Security

99.9% Uptime Guarantee  Yes
ISO 27001 Certified  Yes
SOC 2 Certified  No
SSAE 16 Certified  No
Data Backup  Yes
Virus Scanning  Yes

File Protection & Digital Rights Management

Granular Document Permissions  Yes
View-Only Access  Yes
Prevention of Download, Print and Copy  Yes
Remote Shredding of Documents  No
Customizable Document Watermarks  Yes
Document Access Expiry  Yes
256-Bit SSL/TLS Encryption  Yes
Data at Rest Encryption  Yes

Files & Folders Management

(STR) File Formats Supported  Yes
Automatic Numerical Indexing of Files & Folders  Yes
Drag & Drop Upload of Multiple Files and Folders  Yes
Export of Data Room Index to Excel  Yes
Document Version Control  No
Multilingual Documents Index  No